How to complain about the way you are treated or the conditions in which you are placed during your asylum procedure?
Treatment by Police officers
The Police officers with whom you come into contact at the border crossing point, or during any procedural acts, have the obligation to treat you in a dignified manner and in accordance with your procedural rights. If you feel there has been a breach of your rights, you may file a complaint with the Migration Office that would refer your complaint to the Bureau of the Inspection Service.
example You arrive at the Slovak border crossing point and apply for international protection. Police officers treat you in a disrespectful manner and do not provide you with food or water for the whole day. This kind of treatment violates your rights, and you may file a complaint against the specific officers to the Migration Office that will refer your complaint further to the Bureau of the Inspection Service.
You also have the right to submit a complaint to the Regional Administrative Court against any administrative act issued, or administrative measure taken, by an official of the Police pursuant to the procedure provided for in the Code of Administrative Court Procedure.
example An official from the Migration Office holds an asylum interview with you in a language in which you are unable to communicate. This results in a breach of your right to be heard and you may submit a complaint to the Regional Administrative Court, requesting the official from the Migration Office to conduct another interview with appropriate interpretation.
If you have suffered any material or moral damages because of the treatment or inappropriate conditions, you also have the right to claim compensation for the damages through the Regional Administrative Court. The procedure and limits to claiming compensation are outlined in the Act on Liability for Damage Caused in the Exercise of Public Power.